{"id":475,"date":"2026-04-07T07:34:11","date_gmt":"2026-04-07T07:34:11","guid":{"rendered":"https:\/\/www.tonymrocek.com\/?p=475"},"modified":"2026-07-17T17:00:04","modified_gmt":"2026-07-17T17:00:04","slug":"goal-or-wishful-thinking","status":"publish","type":"post","link":"https:\/\/www.tonymrocek.com\/cz\/goal-or-wishful-thinking\/","title":{"rendered":"C\u00edl nebo zbo\u017en\u00e9 p\u0159\u00e1n\u00ed?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">V\u010dera dopoledne jsem sed\u011bl v Martinov\u011b zaseda\u010dce. Poprv\u00e9 jako pozorovatel a potenci\u00e1ln\u00ed konzultant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\"Zlep\u0161\u00edme spokojnost z\u00e1kazn\u00edk\u016f.\" \"Letos kone\u010dn\u011b vy\u0159e\u0161\u00edme intern\u00ed komunikaci.\"<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zn\u00ed to dob\u0159e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00e9n\u011b dob\u0159e, kdy\u017e se to na m\u011bs\u00ed\u010dn\u00edm meetingu naz\u00fdv\u00e1 \"c\u00edlem\".<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Martin, majitel mal\u00e9 firmy, obl\u00e9kl sv\u00e1 zbo\u017en\u00e1 p\u0159\u00e1n\u00ed do kost\u00fdmu c\u00edle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u016f\u017ee to vypadat dob\u0159e v prezentac\u00edch. Ze sch\u016fzky odejdete s pocitem, \u017ee se n\u011bco rozhodlo. Jen\u017ee to nen\u00ed c\u00edl. Je to p\u0159esv\u011bd\u010den\u00ed. M\u016f\u017eete ho m\u00edt, m\u016f\u017eete ho opakovat na ka\u017ed\u00e9m pond\u011bln\u00edm standupu, ale nikdy nev\u00edte, kdy jste dorazili.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Co prom\u011bn\u00ed n\u00e1pad ve skute\u010dn\u00fd c\u00edl<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V roce 1981 napsal George T. Doran kr\u00e1tk\u00fd \u010dl\u00e1nek s p\u0159ekvapiv\u011b jednoduchou ot\u00e1zkou: pro\u010d maj\u00ed organizace takov\u00fd probl\u00e9m dot\u00e1hnout v\u011bci, kter\u00e9 si p\u0159edsevzaly? Jeho odpov\u011b\u010f byla stejn\u011b jednoduch\u00e1: c\u00edle jsou p\u0159\u00edli\u0161 v\u00e1gn\u00ed na to, aby se podle nich dalo jednat. Navrhl n\u011bkolik podm\u00ednek, kter\u00e9 mus\u00ed c\u00edl spl\u0148ovat. Po letech praxe to vid\u00edm stejn\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Skute\u010dn\u00fd c\u00edl mus\u00ed m\u00edt alespo\u0148 t\u0159i vlastnosti, jinak je to jen p\u0159\u00e1n\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Je konkr\u00e9tn\u00ed a m\u011b\u0159iteln\u00fd.<\/strong> Ne \"zlep\u0161\u00edme v\u00fdkon,\" ale \"ka\u017ed\u00fd \u010dlen t\u00fdmu dos\u00e1hne minim\u00e1ln\u011b 95 jednotek m\u011bs\u00ed\u010dn\u011b do konce kvart\u00e1lu.\" Pokud nedok\u00e1\u017eeme \u0159\u00edct, kdy je spln\u011bn, nem\u00e1me c\u00edl.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>M\u00e1 term\u00edn.<\/strong> Bez n\u011bj je to \u00fakol, kter\u00fd se st\u00e1le p\u0159esouv\u00e1 na p\u0159\u00ed\u0161t\u00ed t\u00fdden. Term\u00edn nen\u00ed byrokracie, je to respekt k vlastn\u00edmu rozhodnut\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>M\u00e1 konkr\u00e9tn\u00edho vlastn\u00edka.<\/strong> Jednu konkr\u00e9tn\u00ed osobu, kter\u00e1 vst\u00e1v\u00e1 r\u00e1no s v\u011bdom\u00edm, \u017ee tohle je jej\u00ed v\u011bc. Kdy\u017e je zodpov\u011bdn\u00fd \"t\u00fdm,\" v praxi nen\u00ed zodpov\u011bdn\u00fd nikdo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pro\u010d to v\u011bt\u0161ina mana\u017eer\u016f d\u011bl\u00e1 jinak<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Proto\u017ee konkr\u00e9tn\u00ed c\u00edl je nep\u0159\u00edjemn\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kdy\u017e \u0159eknu \"ka\u017ed\u00fd na 95 do konce kvart\u00e1lu,\" stav\u00edm p\u0159ed sebe i p\u0159ed sv\u00e9 lidi zrcadlo. Bude jasn\u00e9, kdo splnil a kdo ne. Bude jasn\u00e9, jestli jsem j\u00e1 jako mana\u017eer ud\u011blal v\u0161echno pro to, aby to bylo mo\u017en\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zbo\u017en\u00e9 p\u0159\u00e1n\u00ed je bezpe\u010dn\u011bj\u0161\u00ed. Kdy\u017e se c\u00edl ned\u00e1 zm\u011b\u0159it, nikdo neselhal. Ale nikdo ani nevyhr\u00e1l.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sledov\u00e1n\u00ed nen\u00ed dozor<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud m\u00e1te c\u00edl, mus\u00edte ho sledovat. Ne proto, \u017ee lidem ned\u016fv\u011b\u0159ujete, ale bez sledov\u00e1n\u00ed l\u00e9t\u00e1te naslepo. A slep\u00fd mana\u017eer nikomu nepom\u00e1h\u00e1, jen \u010dek\u00e1 a douf\u00e1.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sledov\u00e1n\u00ed nen\u00ed monitoring. Je to z\u00e1jem. Je to pravideln\u00fd rozhovor: kde jsi, co ti stoj\u00ed v cest\u011b, co pot\u0159ebuje\u0161. Mana\u017eer, kter\u00fd se nept\u00e1, nem\u016f\u017ee rozum\u011bt tomu, \u010d\u00edm jeho lid\u00e9 proch\u00e1zej\u00ed. A mana\u017eer, kter\u00fd nerozum\u00ed, nem\u016f\u017ee pom\u00e1hat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Paradox: mana\u017ee\u0159i se vyh\u00fdbaj\u00ed kontrole ze strachu, \u017ee budou vypadat jako mikromana\u017ee\u0159i. Ve skute\u010dnosti tak nech\u00e1vaj\u00ed sv\u00e9 lidi samotn\u00e9 s probl\u00e9my, kter\u00e9 mohli \u0159e\u0161it spole\u010dn\u011b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Odm\u011bny a d\u016fsledky<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kdy\u017e m\u00e1 c\u00edl term\u00edn a vlastn\u00edka, p\u0159irozen\u011b n\u00e1sleduje ot\u00e1zka: co se stane, kdy\u017e ho dos\u00e1hnou? A co kdy\u017e ne?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pokud neexistuje \u017e\u00e1dn\u00fd d\u016fsledek, pozitivn\u00ed ani negativn\u00ed, c\u00edl se st\u00e1v\u00e1 doporu\u010den\u00edm. A doporu\u010den\u00ed lid\u00e9 pod tlakem nedodr\u017euj\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Princip je jednoduch\u00fd: lid\u00e9 se chovaj\u00ed podle toho, co je viditeln\u00e9, co je hodnocen\u00e9 a co m\u00e1 d\u016fsledky. Pokud spln\u011bn\u00ed c\u00edle nem\u00e1 viditeln\u00fd efekt, a nespln\u011bn\u00ed tak\u00e9 ne, pro\u010d by ho m\u011bl n\u011bkdo br\u00e1t v\u00e1\u017en\u011b?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Praktick\u00fd test<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vezm\u011bte jeden c\u00edl, kter\u00fd jste ned\u00e1vno zadali sv\u00e9mu t\u00fdmu. Zeptejte se sami sebe:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Um\u00edm p\u0159esn\u011b zm\u011b\u0159it, kdy je spln\u011bn?<\/li>\n\n\n\n<li>M\u00e1 konkr\u00e9tn\u00ed term\u00edn?<\/li>\n\n\n\n<li>Je zodpov\u011bdn\u00e1 jedna konkr\u00e9tn\u00ed osoba, ne skupina?<\/li>\n\n\n\n<li>Pokud ho n\u011bkdo nespln\u00ed, v\u00edm, co ud\u011bl\u00e1m?<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-1 wp-block-paragraph\" style=\"color:#363739\"><a href=\"https:\/\/www.tonymrocek.com\/cz\/coaching\/\">Pokud neum\u00edte odpov\u011bd\u011bt by\u0165 jen na jednu z t\u011bchto ot\u00e1zek<\/a>, nem\u00e1te c\u00edl. M\u00e1te jen zbo\u017en\u00e9 p\u0159\u00e1n\u00ed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<div style=\"height:65px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>V\u010dera dopoledne jsem sed\u011bl v Martinov\u011b zaseda\u010dce. Poprv\u00e9 jako pozorovatel a potenci\u00e1ln\u00ed konzultant.\n\"Zlep\u0161\u00edme spokojnost z\u00e1kazn\u00edk\u016f.\" \"Letos kone\u010dn\u011b vy\u0159e\u0161\u00edme intern\u00ed komunikaci.\"\nZn\u00ed to dob\u0159e.\nM\u00e9n\u011b dob\u0159e, kdy\u017e se to na m\u011bs\u00ed\u010dn\u00edm meetingu...<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-475","post","type-post","status-publish","format-standard","hentry","category-leadership"],"_links":{"self":[{"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/posts\/475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/comments?post=475"}],"version-history":[{"count":5,"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/posts\/475\/revisions"}],"predecessor-version":[{"id":934,"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/posts\/475\/revisions\/934"}],"wp:attachment":[{"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/media?parent=475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/categories?post=475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tonymrocek.com\/cz\/wp-json\/wp\/v2\/tags?post=475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}